Bt299 believes gaming should be a source of fun, not stress. We are committed to helping you play within safe limits.
Bt299 offers multiple powerful tools to keep your gaming experience safe and enjoyable.
On bt299, you can set your own maximum deposit limits — daily, weekly, or monthly. Once a limit is set, it cannot be exceeded.
Decide in advance how long you'll play. Once that time is up, bt299 will automatically alert you.
If you need a temporary break, you can suspend your account for 24 hours up to 30 days. You will not be able to log in during this period.
If you feel you're losing control of your gaming, you can activate a long-term self-exclusion (from 6 months to permanent).
On bt299, you can view your full betting and win/loss history. Understand your own patterns and make informed decisions.
Bt299's trained support team is ready to help with any gaming-related concerns. Advice and guidance are always available.
Responsible gaming means enjoying entertainment within your means. Whenever you bet or play on bt299, remember — it's entertainment, not a source of income. There is always a risk of losing, and being mentally prepared for that is essential.
Bt299 wants every member to game in a healthy, happy, and enjoyable way. That's why we treat responsible gaming not just as a rule, but as a culture.
Online gaming is growing rapidly in Bangladesh, and for some people it can become a source of problems. bt299 takes this seriously and has taken active steps to protect the wellbeing and financial health of every member.
Gaming is entertainment. Played within the right limits, it's enjoyable. bt299 is here to make sure that enjoyment stays positive.
Before playing on bt299, set aside a fixed portion of your monthly budget for entertainment. Never spend beyond that amount. If gaming starts affecting your household expenses, rent, or other essential costs, that's a warning sign.
Use bt299's Deposit Limit feature. Once enabled, you cannot deposit beyond the limit you set — even if you want to. It's a powerful tool for your financial protection.
Sign in to your account with your username and password.
Click your name in the top right corner and select "Settings".
Look for the "Responsible Gaming" option on the Settings page.
Set a Deposit Limit, session time, or cooling-off period — whichever you need.
Clicking the "Save" button will apply your changes immediately.
Lowering your limit takes effect right away. To increase a limit, you must wait out a 24-hour "cooling period" — this is in place for your protection.
If your gaming feels out of control, activate self-exclusion. It will completely lock your account.
If you notice any of the signs below, take a break immediately and seek support.
If you notice one or more of the signs above, contact bt299 Support. We won't judge — we'll help.
Ask yourself the questions below. If more than 3 answers are "Yes", consider seeking help.
Have you placed bets beyond your budget?
Have you ever placed bigger bets to try to recover money you lost?
Has gaming damaged your relationships with family or friends?
Have you skipped work or studies to play?
Have you borrowed money for gaming, or considered doing so?
Do you feel moody or restless when you're not playing?
Is gaming taking the joy out of other parts of your life?
Every tool is built with your safety in mind — easy to use and effective immediately.
Set a maximum daily deposit limit. If you reach that limit, the system will automatically block further deposits.
Set weekly or monthly limits for long-term budget control. This helps protect you from significant losses.
After a set period (e.g., 1 hour), bt299 will notify you how long you've been playing — giving you a chance to take a break.
At regular intervals, bt299 will remind you how long you've been playing and how much you've won or lost.
You can view your full win/loss history at any time. Monthly and annual summaries are also available.
Bt299 keeps a complete log of when you played, for how long, and which games. It makes understanding your own patterns easy.
If you have any concerns about your gaming, bt299's trained support team is available 24/7.
Responsible gaming at bt299 is a commitment, not a slogan. Use our tools to enjoy a safe and enjoyable experience.